We are a Start-Up based in Berlin offering Leadership Trainings in-person and virtual in Germany and globally. Our small team works very efficiently, and our customers demand high professional results in B-to-B & B-to-C. Therefore we are looking for a long-term freelance Customer Care Manager & a Social Media Content Creator. 

Customer Care Manager

– Excellent in organization & communication

– Used to GoogleSuite, WordPress, Zoom, Eventbrite & ActiveCampaign

– Delegating production jobs like Mail-Campaign, Landingpages or Flyers

– Quality Management in tech and media production

– Administrating customer user journey

– Setting up customer trainings

– Google calendar care

– Check attendance registration 

– Creating evaluation forms

– E-Mail correspondence for basic customer questions

– Customer support on a customized web learning platform

– Fluently in German and English

– Need for complex and self-responsible thinking

– 100% reliable and fast responsiveness

You are willing to learn and make your own hands dirty to do the job instead of waiting; then you are the right person for us. We will work based on weekly agreed tasks, and there should be a daily availability if needed.

Social Media Manager

– Understanding and experience with Social Media Marketing 

– Reliable Social Media Account Management (Instagram, Facebook, LinkedIn & Youtube)

– Support Content Production (Text, Graphics, Audio & Video)

– Self-Production or Job-Delegation (Writing, Translation, Blog, Newsletters, Books, SalesPages, Ads, Podcast & Online-Trainings)

– Willingness to master a lot of content and to use different channels to support our customers with their challenges

– Fluently in German and English

You enjoy bringing content to life, and you have a natural organizational talent, then you are the right person for us. We will work based on weekly agreed tasks, and there should be a daily availability if needed.